Terms and Conditions
Products and prices
Prices for the books and services are displayed on the website www.arginineinfo.net. All the orders to EU countries are subject to value addition tax. The orders to countries outside EU are free of European value addition tax.
Payment and shipping
We accept most major credit and debit cards and PayPal as a method of payment. The order will be shipped when we have received the payment confirmation. The estimated time of delivery to Europe is up to 7 working days. The estimated time of delivery to the rest of the world is up to 14 days.
For orders outside EU, the person/company indicated in the shipping address is considered the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the European Union may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be fulfilled by the recipient; PP Promotion Oy has no control over these charges, nor can PP Promotion Oy predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
If you purchased our products online and change your mind, provided you cancel your total order within 14 days of receiving it, we will also refund your delivery charge. The product that is returned should be unused and undamaged. The return policy does not apply to custom made goods e.g. books, booklets or materials translated by the demand of customer.
If the shipped product is damaged we ask you to contact our customer service by e-mail at firstname.lastname@example.org.
The company reserves the right to cancel the order in case of obvious mispricing. The obvious mispricing in the web shop is for example but not limited to:
- Product price 0,00 € or no price at all,
- The price of several products not being higher than a single product.
In case of force majeure, the company is not obliged to fulfil its obligations. In that case the company may either suspend its obligations for the duration of the state of force majeure or definitely repudiate the agreement. Events of force majeure are all circumstances external to our will and control that render the respect of our obligations completely or partly impossible. Such events include amongst others strikes, fire, disruption of energy supplies or telecommunication networks or communication systems and/or the temporary down-time of the webshop, late delivery or absence of delivery by suppliers or other third parties.
The company reserves the right to change its terms and conditions. The customer is adviced to read the current terms and conditions. All customer information is processed confidentially. The company does not endorse any commercial arginine products. It is not permitted to use the Arginine and Health publications, company name, logo, or other information to market commercial arginine products.
PP Promotion Oy
Tel.: +35850 448 5550
VAT identification number: FI24292351